COVID-19 vaccine slots can now be booked via WhatsApp

On the MyGov Corona Helpdesk on WhatsApp, users may now book a COVID-19 immunisation session; here's how to do it in three easy steps.


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WhatsApp users can now arrange a COVID-19 immunization slot through the MyGov Corona Helpdesk on the messaging application. The Facebook-owned firm announced on Tuesday that the MyGov Corona Helpdesk on WhatsApp will allow users to find the nearest vaccination center and schedule a vaccination appointment directly from the app.

In March of last year, the MyGov Corona Helpdesk on the cross messaging platform was launched. It is backed by Turn.io and is powered by Haptik’s AI technologies. WhatsApp, in conjunction with MyGov, launched the possibility to download immunization certificates via the WhatsApp chatbot earlier this month. So far, over 32 lakh certificates have been downloaded by people across the country, according to the company.

“The MyGov Corona Helpdesk was a game-changing technical solution that helped millions of people across the country. It’s proof that when the correct platform and technology are combined, the outcomes may be extremely helpful. Since its launch, MyGov Corona Helpdesk has grown into a go-to platform that not only provides citizens with authentic Corona-related information but also assists them in booking vaccines, finding vaccination centers and slots, and downloading vaccination certificates, thanks to the support of Haptik and Turn.io.Most individuals find the AI-based interface enabled on WhatsApp to be easier to navigate, hence enabling full digital inclusion. We are grateful to WhatsApp for their continuous support in assisting us in realizing the full potential of this chatbot for citizen assistance and involvement throughout the pandemic’s difficult times.” In a press statement, Abhishek Singh, CEO MyGov; President & CEO NeGD; MD & CEO Digital India Corporation (DIC) at the Government of India remarked.

Here’s how to book a COVID-19 vaccine appointment on WhatsApp in simple steps.

How to book COVID-19 vaccine appointment on WhatsApp

– First up, add MyGov Corona Helpdesk number +91 9013151515 to your contact list

– Once added, go to your WhatsApp account’s contact list and search for MyGov Corona Helpdesk.

– On WhatsApp, send the message ‘Book Slot’ to the MyGov Helpdesk number.

– A 6-digit OTP will be sent to you through SMS.

– Open a WhatsApp conversation and select a preferred date and place depending on the pincode and vaccine type.

-You will get a confirmation once your booking is done, and then you can visit the vaccine center on the day of your appointment.

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